CEOs said that their ability to change will be a key source of competitive advantage.
organizations expect to increase the types of major change initiatives they will undertake.
change success factor is related to talent.
CEOs recognize the need to change their talent strategies to adapt to new business trends.
Facilitating change in the context of high performing organizations
70% of change initiatives fail to achieve the desired business results and the key challenges are:
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1. Resistance to Change
No Sense of Urgency
Fear of Unknown
Poor Communication
Changes to Routine
Lack of Competence
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2. Organisational Culture
Do not ignore current organizational culture
For change to be successful organizational culture should be tweaked
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3. Alignment
Do not expect that everyone’s reaction would be the same to change.
It’s important to address what’s in it for me.
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4. Sustainability
Achieving fundamental change is at least a 2–3 years process.
Organizations often lose focus after 9 to 15 months.
How?
Most common approach to change are
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1. Forced Approach
This is how it will work from tomorrow
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2. Incremental Approach
Start with one department, unit and then go organization wide.
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3. Optional Approach
Have both the systems.
Build consensus to move to new system.
SEEK uses AI driven change management framework that transforms employee performance by changing how they think, feel, and behave every day.
SEEK Change management framework comprises of:
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1. Buy In
Dynamic conversations to diagnose the problem statement and establish the urgency to change
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2. Skill Building
Build the value of learning as an integral part of the change initiative through engaging gamified bite size simulations
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3. Motivation
Listen through a systematic approach to engage and adapt. Address implementation challenges
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4. Customised Intervention
Powerful analytics that provide personalised actionable insights
Bridge gap between knowledge and competence
Address individual roadblocks
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5. Critical Mass
Build accountability, adaptability, resilience, initiative and courage
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6. Sustain
Critical mass effect automatically influences everyone’s behaviour hence creating a self-sustained changed culture